I am so grateful to each of you for making my emergency your priority. I feel so fortunate to have a reliable, knowledgeable, skilled, and honest HVAC contractor to call when I have a problem. And, I am even more fortunate to know each of you personally. I know Friday evening was a late night for you at the end of a very hot week. Please express my appreciation to your families for their understanding, too.
Thanks to Bill and Brandon and the rest of the team at Busch for coming in and saving the day. Although I am currently stationed outside the St. Louis area they came in less than a weeks time to replace the A/C in my home. Honest hardworking guys that get it done right! I would highly recommend them! Thanks
"We recently needed to update our A/C and furnace systems - our old house had a 30+ year old furnace and a 15 year old A/C. I knew I wanted Busch to do the work as I had the privilege of knowing two of the young men from the family and knew they were folks I could trust in my home to do the job right.
I had a couple of other quotes done first, both from bigger companies, one from a national department store that was really high pressure to make the deal on the day of their quote. Not my preference.
Bill Busch came by my home, discussed what I wanted to do, presented some suggestions to make the install of the new high efficiency piping make more sense (the big box store guys didn't think of this) and wrote up the bid, explaining clearly what costs were involved, warranties and permits, financing, and options for higher efficiency units. The best part of his sales pitch? Honesty. The man shook my hand and said, "Thank you for having me out, please give us a call if you would like to have us go ahead with the work". No pressure, no "this time only" discounts like the other guys. Oh and his quote was about $1000 less than the department store guy.
On install day, a week later, a crew of about five guys worked quickly to replace the system, doing very neat, clean work as they added the high efficiency furnace ductwork and placed a nice cover for it on the side of my house - far nicer than any of my neighbors' with big pipes sticking out for their exhaust.
Bill's brother walked me through the thermostat and any of my questions after cleanup and they helped me with paperwork to get a rebate from the gas company and had an inspection done by the city.
Last summer with the new air conditioner we were cooler than ever, and our A/C bill was less than half of what it had been the previous years. The 97% efficient furnace has cut our gas usage in half as well!
If you want a trustworthy, honest, respectable company to work on the systems in your home, Busch is the one for you."
We just wanted to thank your company for the excellent and honest service we received on 3-5-15.
We had several companies to our home to look at the AC and furnace. Their quotes ranged from $6 - $12,000 with various "fixes, solutions, and new unit costs". Companies even tried to sell us on new duct work and damper systems.
Your serviceman, Brandon, discovered a bad common wire on our furnace. A very simple and easy fix.
We have been living in our home for two years now and finally have a comfortable temperature in our bedroom and bathroom.
We know our furnace is very old and will need to eventually be replaced. But for now, it still works! Thank you for providing an honest service and for getting us through another winter.
--Amy and Steve Miller
I was very pleased with the service that we received from Busch Heating and Cooling today on a cold snowy winter's day. I called in the morning for service and the dispatcher was able to reroute one of their service technicians that was in the area to come over and resolve our situation. Kudos to Rich who showed up and diligently inspected our furnace, ruled out minor possible problems, and found that it was the circuit board that was faulty. He thoroughly explained everything that he looked at and what he was going to do and although a circuit board is not an inexpensive item I was still very pleased with everything that was accomplished in a fair, professional and friendly manner! I have used Busch in the past and we'll keep on using them and I would highly recommend them for service issues.